Our Sustainability Actions

Welcome

At Taru Villa Maia, sustainability is part of how we operate, care for our team, welcome our guests and protect the character of Habarana.
We are strengthening responsible practices across our daily operations – from the way we manage energy, water and waste to the way we purchase, support our people, engage our community and care for the surrounding environment.

This guide shares what we are already doing and how you can be part of it during your stay.

What we are doing at Taru Villa Maia

01 Sustainability Champions

Members of our team take turns supporting and promoting sustainability activities. This helps make responsible practice a shared responsibility across the property.

02 Tracking our progress

We maintain records of our sustainability initiatives and monitor operational performance so that decisions can be based on what is happening across the property.

03 Energy and climate action

We monitor energy use, raise awareness of efficient operating practices and review areas where energy may be wasted. Greenhouse gas accounting also helps us better understand our environmental impact.

04 Water conservation

We monitor water use, encourage careful day-to-day operation and respond to leaks or avoidable losses. Our team continues to identify opportunities to use water more efficiently.

05 Responsible waste management

We track waste, separate different waste streams, maintain clean storage areas and manage disposal responsibly. Our focus is increasingly on preventing waste before it is created.

06 Reducing food waste

Kitchen and service teams use portion planning and operational controls to reduce avoidable food waste while maintaining guest choice and quality.

07 Responsible purchasing

We give greater attention to environmentally responsible goods, reusable and durable alternatives, reduced packaging and products that support better environmental and social outcomes.

08 Working with suppliers

We communicate our sustainability expectations to suppliers and encourage them to support responsible products, ethical practices and reduced packaging.

People community and responsible hospitality

01 Employee participation and wellbeing

Our team receives information on sustainable operating practices, individual responsibilities, working arrangements and wellbeing. Staff involvement is central to our progress.

02 Guest awareness

We share practical information about our sustainability actions so guests can understand the choices being made at the property and participate comfortably.

03 Community communication

A community feedback and complaint mechanism provides a channel for neighbours and other stakeholders to raise concerns and communicate with the property.

04 Safety and accident prevention

Safety signage, staff awareness and preventive measures are maintained to support a safe environment for guests, employees and visitors.

05 Accessibility and inclusion

We continue to improve accessibility and aim to provide a welcoming experience that respects the dignity and needs of every guest.

06 Protecting biodiversity

Our practices encourage respect for wildlife and natural areas. We also manage chemicals, fuels and waste carefully to reduce the risk of pollution.

07 Human rights and safeguarding

We uphold respect, non-discrimination, fair treatment and zero tolerance for child abuse, exploitation, trafficking, forced labour and harassment.

08 Continuous improvement

We review our performance, strengthen documentation and use feedback from employees, guests, suppliers and communities to guide further improvements.

Our focus in daily operations

Keeping operational and natural areas clean and well maintained.
Improving waste segregation, storage, tracking and recycling arrangements.
Reducing avoidable food and packaging waste.
Using environmental information to identify improvement opportunities.
Strengthening responsible purchasing and supplier engagement.
Building sustainability awareness among employees and guests.

How you can support our efforts

Your choices can complement the work of our team without taking away from the comfort of your stay.

Use energy and water thoughtfully

Switch off lights, fans and air-conditioning when they are not needed.
Keep doors and windows closed while the air-conditioning is operating.
Use water carefully and tell us if you notice a leak or unnecessary water loss.
Let us know when you would like towels or bed linen changed, helping us avoid unnecessary washing.

Help us prevent waste

Use the correct bins so materials can be separated and managed responsibly.
Avoid unnecessary single-use plastics and return reusable or refillable items to the designated place.
Take only the food you expect to enjoy; our team will be pleased to serve more if needed.
Choose responsibly sourced products and avoid items made from protected plants, animals, coral, shells, ivory or wild animal skins.

Respect nature and local communities

Observe wildlife quietly and from a safe distance; never feed, touch, chase or disturb wild animals.
Follow the instructions of trained guides and the rules of parks, protected areas and cultural sites.
Ask permission before photographing or filming people. A parent or legal guardian must give permission for a child.
Support local producers, guides, craftspeople and businesses where possible.
Avoid littering, excessive noise and behaviour that could disturb local people or damage natural and cultural places.

Talk to us

Please share your ideas or concerns here. Your feedback can help us save resources, reduce waste, protect nature and improve the experience for guests and the wider community.

If you see behaviour that may involve abuse, exploitation, trafficking, forced labour, harassment or discrimination, please inform the property management team immediately. Where someone may be in immediate danger, contact the relevant emergency authority without delay.

Thank you for supporting responsible hospitality at Taru Villa Maia.

Travelife Responsible Guest Guide

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